How Alvis complies with GDPR
We, at Alvis, put a lot of effort into getting ready for the EU General Data Protection Regulation (GDPR) in order to fulfill its requirements and uphold transparency regarding customer messaging and data usage.
Here is a summary of GDPR and how we prepared for it:
A comprehensive data protection regulation known as the GDPR went into effect on May 25, 2018. To strengthen the protection of "personal data" and individual rights, it replaced previous EU legislation. The processing and oversight of EU data are governed by a single set of laws.
Whether or not you are based in the EU, the GDPR will still apply to you if you possess or process the data of any person who resides in the EU.
To ensure that we complied with GDPR, our teams worked diligently.
We retain data about you for as long as you have an open account with us. You can request information about your data we hold about you, and you can also request that we erase some or all of your data from our systems by emailing us at [email protected] .
Strong commitments to data protection are a crucial component of GDPR's requirements. Our updated data processing agreement outlines the terms for Alvis and our customers to comply with GDPR requirements while also sharing our privacy commitments. Customers can request to sign this if they wish.
We rely on Intercom and other vendors, and as such need them to be compliant. Below is a list of our sub-processors:
Newsletters, platform updates: postmarkapp.com,getbeamer.com
Technical support services, user authentications: intercom.com
Analytics: mixpanel.com,hotjar.com,analytics.google.com
Payment: stripe.com
Security and error reporting: sentry.io
You can also find all sub-processors in the link.
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